Effective from 2026-04-01
Common workflows, troubleshooting, and FAQ across every CampusPlugin 360 persona. Don’t see your question? Write to support@campusplugin360.com — we respond within 1 working day and add high-frequency questions to this page.
Use the invite link your TPO emailed you. Sign in with your institutional email. If you didn’t receive an invite, ask your TPO to add you — students cannot self-onboard for security reasons.
A readiness gate is a profile-completion + skill threshold your institution sets. You become visible to employers ONLY after passing the gate. The bar is shown in your dashboard; check the "What’s next" tile to see what you need to complete.
Go to Settings → Privacy → Active consents. Revoke any scope. The employer’s ability to view that data is removed immediately; data already exported is your right to require deletion of under DPDPA section 12.
You need to (1) pass the institutional readiness gate, (2) match the drive’s eligibility (CGPA, branch, year), and (3) have given consent for "share resume with employers". The dashboard shows which of these is blocking you.
Institution → Students → Bulk upload. Use the provided CSV template. We deduplicate by email. The system emails each student an onboarding link valid for 7 days.
Institution → Reports → NAAC → Criterion 2. Pick the assessment cycle and click Export. The PDF + evidence bundle is generated within 1–2 minutes for institutions under 5,000 students.
Employers complete GST + CIN + brand verification before they get hiring access. "Not verified" means one of these steps is pending. You can see the specific block in the employer profile.
Yes. Institution → Settings → Roles. TPO has full visibility; coordinators are scoped to specific drives. The audit log tracks every action by user + role.
GST + CIN verification is typically 24 hours. Brand + identity verification adds 1–2 working days. We email you when each step completes.
You only see candidates who (1) have applied to your drive OR (2) have been shortlisted by the institution. Plus their consent must be active for "share with employers". The hidden-candidate count is shown for transparency.
Employer → Drives → Create → Multi-campus. Pick the institutions you want to hire from. One ad, one shortlist pool, one offer workflow. Each institution sees only their students.
Employer → Templates → Offer letters. Upload your standard template once. Variables (name, role, CTC, joining date) auto-fill from the candidate record.
Encryption in transit (TLS 1.3) + at rest (AES-256-GCM); multi-tenant isolation enforced at three layers; MFA mandatory for admin + TPO; quarterly pentests; SIEM-fed audit logs. See our Privacy Policy.
AWS ap-south-1 (Mumbai). Backups, DR mirrors, read replicas all remain in India.
Write to dpo@campusplugin360.com with your details and the issue. If unresolved within 30 days, you can escalate to the Data Protection Board of India under DPDPA section 13.
Per DPDPA section 8, we notify the Data Protection Board within 72 hours of becoming aware of a personal-data breach. Affected data principals are notified via the email on file.